Effective date:
1. Information We Collect
When you use our enquiry, assessment, project rescue, talent request or contact forms, we collect the information you choose to provide, which may include:
- Your name
- Work email address
- Company or organization
- Role or title
- Phone number, if you choose to provide it
- The content of your enquiry and any other information you enter in the form
- Information about your SAP environment or project that you voluntarily provide
- The service, assessment or expertise you are requesting
- Referral, landing page, source and campaign information associated with your visit
- Ordinary technical information processed by our hosting infrastructure to deliver and secure the website
Our forms are not designed to collect passwords, SAP credentials, payment card information or government identification. Please do not submit passwords, SAP credentials, production data, confidential documents or other sensitive information unless we specifically request it through an approved secure channel.
Our careers pages do not collect job applications or résumés through this website.
2. How We Use Information
We use the information described above to:
- Respond to your enquiries
- Evaluate the SAP services or assessments you request
- Arrange conversations you ask for
- Provide information you request
- Manage prospective customer relationships
- Maintain records of enquiries
- Operate, maintain and protect the website
- Detect and prevent abuse of the website and its forms
- Comply with applicable legal obligations
Agreeing to be contacted about an enquiry is not a subscription to marketing communications.
3. How Form Submissions Are Processed
When you submit a form, the information is checked for completeness and stored in SMS SAPX systems so that our team can review and respond to your enquiry. Authorized SMS SAPX personnel receive an email notification of new enquiries so they can follow up with you.
The page you arrived on, the page you submitted from, the referring website and any campaign tags in the link you followed may be included with your enquiry. The landing page is remembered only for your current browser tab session for this purpose.
4. Cookies and Analytics
This website does not currently use advertising cookies, and no analytics provider is currently active. Web fonts are loaded from Google Fonts, which receives standard technical request information from your browser.
Technical information, such as IP address, browser type and request details, may be processed as necessary to operate and secure the website. If our practices change, we will update this Notice.
5. How We Share Information
We may disclose information:
- To service providers that support website hosting, communications and our business operations
- When necessary to respond to your request
- When required by law or legal process
- In connection with a legitimate corporate transaction, such as a merger, acquisition or sale of assets, where applicable
We do not sell personal information submitted through this website.
6. Data Security
We use reasonable administrative, technical and organizational safeguards designed to protect the information we hold. Information is transmitted to us over encrypted connections, and access to stored enquiries is limited to authorized personnel. No method of transmitting or storing information is completely free of risk, and we cannot promise absolute security.
7. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Notice, including responding to enquiries, maintaining appropriate business records, resolving disputes, enforcing agreements and meeting applicable legal obligations.
8. Your Choices and Privacy Rights
Depending on where you reside and applicable law, you may have certain rights regarding your personal information, such as the right to request access to, correction of or deletion of information we hold about you.
To make a privacy request or ask a question about this Notice, contact us at info@sapx.org. We may need to verify your identity before responding, and we will respond in accordance with applicable law.
9. Third-Party Services and Links
This website may link to or rely on third-party websites and services. Those third parties have their own privacy practices, and we are not responsible for their policies or content. We encourage you to review their privacy notices.
10. Children's Privacy
This website is intended for business and professional audiences and is not directed to children. We do not knowingly collect personal information from children through this website.
11. Changes to This Privacy Notice
We may update this Privacy Notice from time to time. When we do, we will revise the Effective Date shown at the top of this page.
12. Contact Us
SMS Tech Solutions LLC (SMS GOC)
SMS SAPX
7140 W. Fort St.
Detroit, MI 48209
United States
Email: info@sapx.org
Phone: +1 313-827-1000